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Contact Us
Contact us via email by completing the online form. If you wish to speak to a representative please find contact details below.
Contact us by phone
Accor Reservation Services for reservation enquiries only:AUSTRALIA
- Sofitel, Grand Mercure, Novotel, Mercure, All Seasons, and Ibis: 1300 65 65 65
- Formule 1 Hotels: Phone the hotel directly
- Outside Australia: +61 2 8584 8666
NEW ZEALAND
- Phone: 0800 44 44 22
- Outside New Zealand: +61 2 8584 8666
ASIA
- For Sofitel, Novotel, Mercure, and Ibis: +66 (0) 2 264 5777
- Facsimile: +66 (0) 2 264 5775 - 76
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Website booking helpline:AUSTRALIA
- Mon to Fri 9am – 7pm
- Sat, Sun and Public Holidays 10am – 4pm
- Phone: +61 (0) 2 8584 8777
NEW ZEALAND
- Mon to Fri 11am – 9pm
- Sat, Sun and Public Holidays 12pm – 6pm
- Phone: (09) 915 5565
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Accor Advantage Plus members:AUSTRALIA
- Phone: 1300 36 36 37
NEW ZEALAND
- Phone: 0800 44 09 82
- Email: members@advantageplus.com.au
ASIA
- Phone: +66 (0) 2 352 4400
- Email: bangkok@advantageplus.com.au
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Accor Asia Pacific offices:PACIFIC
- Level 30, 123 Pitt St Sydney NSW 2000 Australia
- Phone: +61 2 9280 9888
- Facsimile: +61 2 9280 9899
ASIA
- 36/F The office at Central World 999/9 Rama 1 Road, Patumwan, Bangkok 10330
- Phone: +66 (0) 2 659 4500
- Facsimile: +66 (0)2 264 5757
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Human Resources:PACIFIC
- Facsimile: +61 2 9280 9913
- Email: AUS.HumanResources@accor.com
ASIA
- Facsimile: +66 (0) 2264 5766
- Email: Human-Resources.Asia@accor.com
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Media Relations and Communications:PACIFIC
- Facsimile: (61 2) 9280 9755
- Email: AUST.PRCommunications@accor.com
ASIA
- Facsimile: +66 (0) 2 264 5747
- Email: PR-Communications.ASIA@accor.com
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Customer Feedback:Sales & Marketing:PACIFIC
- Phone: +61 2 9280 9888
- Facsimile: +61 2 9280 9629
ASIA
- Phone: +66 (0) 2 659 4617
- Facsimile: +66 (0) 2 264 5747
- Email: Sales-Marketing.ASIA@accor.com
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Accor Vacation Club:- Phone: 1800 016 868
- Facsimile: (61 7) 5562 1916
- Email: enquiries@apvc.com.au
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Accor Hotels' Gift Card - a perfect way to say thanks! GIFT CARDS
Warmly welcomed at more than 135 hotels and resorts throughout Australia, New Zealand and Fiji. With 12 months’ validity, Accor’s gift cards are the perfect gift for a loved one or ideal for a
Advantage Plus - enjoy the benefits! Accor Advantage Plus offers you fantastic discounts on accommodation and dining at over 200 hotels and resorts across the Asia Pacific region. Click Here
Careers @ Accor
Accor provides unrivalled opportunities to build your career in the hospitality industry. If you are looking for a challenging, progressive and rewarding career, Accor has an outstanding opportunity for you!
